Contact Us
Our dedicated customer support team is available to assist Canadian players with all inquiries related to online gaming, account management, and responsible gambling practices. We maintain multiple communication channels to ensure prompt and professional assistance while adhering to all applicable provincial and federal gaming regulations in Canada.
Customer Support Channels
We offer comprehensive support services through various contact methods designed to meet your specific needs. Our multilingual team provides assistance in both English and French, ensuring compliance with Canadian language requirements.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Online Chat | 24/7 | Immediate |
| Email Support | 24/7 | 2-4 hours |
| Phone Support | Daily 8AM-12AM EST | Under 3 minutes |
For immediate assistance, contact us at [email protected] or call our Canadian support line at 1-800-555-0147. Our responsible gaming support specialists are specially trained to address concerns regarding gaming limits, self-exclusion, and addiction resources.
Last updated: January 28, 2026